Refund and Cancellation Policy

At GepTest.com, we aim to provide the best learning experience. However, under specific scenarios, refunds or cancellations may be requested as outlined below:

1. Non-Refundable Services

All purchases made for online test series are considered final. We encourage users to read all course details before purchasing.

2. Eligible Refund Scenarios

• Duplicate payment due to technical error
• Access issues unresolved within 72 hours of purchase

3. Refund Process

Refund requests must be made via email to support@geptest.com within 7 days of transaction. Approved refunds will be processed within 5-7 business days.

4. Cancellation Policy

Once access to the test series is provided, cancellation requests will not be entertained.